Last Updated: January 2026

Baajiwalla Privacy Policy — Your Data is Safe With Us

Baajiwalla believes privacy is a fundamental right. On this page, we clearly explain what data we collect, why we collect it, and how we keep it secure.

Our Privacy Commitment

How we protect your data at Baajiwalla

SSL Encryption

All your data is protected with 256-bit TLS encryption. No third party can read or intercept it.

No data selling

Baajiwalla never sells your personal data to advertisers or third parties. Your data belongs to you.

Control Your Data

You can view, correct, or request deletion of your data at any time — you're fully in control.

Secure data storage

Your data is stored in ISO-certified data centers, with regular backups and firewall protection in place.

Cookie Transparency

We're fully transparent about which cookies we use and why. You also have the option to reject non-essential cookies.

Immediate action upon violation

In the event of a data breach, we notify affected users within 72 hours.

Baajiwalla Privacy Policy

This Privacy Policy outlines our commitment and practices regarding the personal information of Baajiwalla platform users. By accessing the site or creating an account, you are considered to have accepted this policy.

01What information we collect

Baajiwalla collects only the data needed to provide you with our services — nothing unnecessary. There are broadly three types of data we collect:

Data type Example When it's collected
Identity Information Name, date of birth, national ID number For registration and KYC verification
Contact Information Email address, phone number, and physical address At account registration
Financial Information Mobile banking number, transaction history On deposits and withdrawals
Technical data IP address, browser, and device information Automatically upon accessing the site
Usage data Betting history, favorite sports, login time While using the platform

Please note: We never store your full bank card number or CVV — those are processed directly by the payment gateway.

02Purpose of Data Collection

Baajiwalla uses your information for the following purposes:

  • Account Management: To handle registration, login, password resets, and account security
  • Transaction Processing: To process deposits, withdrawals, and bonus distributions seamlessly
  • Legal Obligations: To comply with international gaming licensing and Anti-Money Laundering (AML) regulations
  • Customer Support: To resolve your questions and complaints quickly
  • Fraud prevention: To detect and prevent suspicious activity
  • Service improvement: Using analytical data to improve your platform experience
  • Personalised Offers: To send you relevant bonuses and promotions based on your preferences (only with your consent)

Baajiwalla does not share your data with third parties for commercial advertising. You will be notified before your data is used for any new purpose.

03Who your data is shared with

Baajiwalla shares your data only when strictly necessary — and never sells it.

  • Payment Processor: Approved gateways including bKash, Nagad, and Rocket receive only the minimum information needed to complete transactions
  • Regulatory authorities: To meet legal requirements set by the licensing authority
  • Law Enforcement: To comply with court orders or assist in lawful investigations
  • Technology partners: Contracted cloud and security providers engaged solely to deliver our services

Important: All third parties with whom we share your data are contractually bound to uphold our privacy standards.

04Cookies & Tracking Technologies

The Baajiwalla website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Cookie Type Purpose Duration
Essential cookies Maintaining login sessions and security Deleted at end of session
Functional Cookies Remembering your language and preferences 1 year
Analytics cookies Understanding site usage patterns 2 years
Marketing cookies Showing relevant ads and offers 30 days (opt-out available)

You can delete or block cookies at any time through your browser settings. Please note that blocking essential cookies may prevent certain features of the site from functioning properly.

05Data retention period

Baajiwalla does not retain your data longer than necessary. Our general policy is:

  • Active account information: For as long as your account remains active
  • Transaction records: Up to 5 years maximum due to legal obligations
  • KYC documents: Up to 3 years after account closure
  • Log files and session data: Up to 90 days
  • Marketing consent: Until consent is withdrawn

If you request account deletion, all data beyond legal obligations will be permanently removed within 30 days.

06Your rights

As a Baajiwalla user, you have several rights regarding your personal data:

Right to access

You can request to see what information we hold about you at any time.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You may request deletion of your data, subject to certain conditions.

Right to object to processing

You may object to marketing communications or specific uses of your data.

Right to Portability

You can request a download of your data in a machine-readable format (CSV/JSON).

To exercise this right support@baajiwalla.bet Email us at the address provided. We typically respond within 30 business days.

07Children's Privacy

Baajiwalla is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If a parent or guardian discovers that their child has created a Baajiwalla account, please contact our support team immediately. The account and all associated data will be deleted without delay.

To learn more about our commitment to protecting minors Responsible Gaming View the page.

08Third-Party Services & Links

The Baajiwalla platform uses certain third-party technologies — such as payment gateways, live chat software, and analytics tools — each with their own privacy policies.

What these third parties do:

  • Receives only the data necessary for their specific service
  • Contractually bound to follow Baajiwalla's guidelines
  • Cannot use your data for their own purposes

However, when you visit a third-party platform directly (such as the bKash app), that is governed entirely by their own privacy policy.

09Privacy Policy Updates

This Privacy Policy may be updated from time to time due to business changes, new regulations, or technological developments. When changes occur, we will:

  • We will update the "Last Updated" date at the top of this page
  • We will notify you of significant changes via email or platform notification
  • We will endeavour to give at least 15 days' notice before any major changes

Continued use of the site after a policy update means you accept the revised terms. It's worth checking this page from time to time.

10Contact Us

For any privacy questions, complaints, or to exercise your rights, please contact our Data Protection Team:

  • Email: privacy@baajiwalla.bet
  • General Support: support@baajiwalla.bet
  • Response time: Within 24–48 business hours

Our support team is always ready to assist you in Bangla. Feel free to reach out with any questions.

Join a Trusted Platform

Your data is completely secure with Baajiwalla. Open an account today and enjoy a safe betting experience.

For users 18+ only. Please gamble responsibly.

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